General Information

Can I cancel my existing cover to take up an EasyProtect policy?
Yes, you can, but it’s not a necessity. Before canceling any existing cover, have a chat with your financial advisor or broker. It's best to make an inf...
Wed, 30 Nov, 2022 at 6:26 AM
Do I need a medical test
You will not be required to undergo any medical tests to take out cover with us. We simply ask you four health-related questions during our underwriting pro...
Wed, 7 Dec, 2022 at 3:58 PM
What are the exclusions
Exclusions are events and conditions that we don’t cover. You’ll find the list of all the exclusions in your policy documentation.    For policies issued ...
Wed, 30 Nov, 2022 at 6:36 AM
What happens if I lie on my application.
What happens if I lie on my application?    It’s easy to tell a lie, but at what cost? If you do, your family may not receive the full payout you planned ...
Wed, 30 Nov, 2022 at 6:39 AM
What is a cooling off period?
By law, you have 31 calendar days from when you accepted the policy to cancel. This period is called the cooling-off period.    Of course, when you cancel...
Wed, 30 Nov, 2022 at 6:51 AM
What is underwriting
Underwriting is the process insurers use to determine your risk profile. This helps insurers to know what cover you qualify for, as well as the appropriate ...
Wed, 30 Nov, 2022 at 7:27 AM
Will I pay tax on premiums and payouts?
Your premium is not tax-deductible and the death claim payouts are tax-free! This means you can't claim back any or part of your premiums from the S...
Wed, 30 Nov, 2022 at 7:31 AM
How do I claim
To make a claim, the claimant (person submitting the claim) would need to download and complete the claim form. The claim form may be downloaded from here. ...
Tue, 20 Feb, 2024 at 1:16 PM